We would suggest making the following changes to the system and seeing if it helps the problems at all. First you will need to go into the Dial-Up Networking folder and press the right mouse button on the Excel.Net icon. Then select Properties from the popup menu which will appear. This will bring up the settings window and there should be a General tab. Unless you have configured Win95 to work with area codes we suggest that you make sure this field is not filled in. Next, press the Server Type button. This will bring up another window. Make sure that it is setup with the following values:
PPP: Windows95, Win NT 3.5, Internet
Log Onto Network Unchecked
Enable Soft Compress Checked
Require Encrypted Pass Unchecked
Allowed Network Protocols:
IPX/SPX Compatible Unchecked
Press the TCP/IP Settings button and make sure the following values are filled in:
Server Assigned IP Address
Server Assigned Name Server addresses
Use IP Headed Compression Checked
Use default gateway Checked
Press the OK button on this Window and the Server Types window. This should get you back to the General tab. Press the Configure button which should bring up the setup window for the Modem. On the General tab, make sure that the Maximum speed is set properly. This value can be set to 4x the modem speed (ie. 14,400 = 57,600, 28,800 = 115,200), unless you have a 2400 baud modem. Do not check the button which says 'Only connect at this speed'. Next, press the Connection tab and then the Port Settings... button. Set the Receive buffer to the second notch from the left and the Send buffer to the third notch from the left. Press the OK button. Press the Advanced button and make sure that Flow control is checked and the Hardware (RTS/CTS) option is selected. Press the OK button. Finally, select the Options tab. Make sure that neither of the options under the Connection control are filled in. Press the OK button, and then press the OK button again on the General page.
This should set the dialer up to its optimal settings. Try the login process a few more times and see if this helps the problem.